1. Introduction
Productory Services OÜ (hereinafter "we", "us" or "Productory") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your data.
2. What data we collect
We may collect the following data:
- Name and contact details (email, phone)
- Company name and job title
- Website usage data (cookies)
- Training participation data
3. How we use your data
We use your data for the following purposes:
- Providing training and services
- Communicating with you and responding to your inquiries
- Improving our services
- Marketing communications (with your consent)
4. Data sharing
We do not sell or share your personal data with third parties, except when necessary for providing our services or as required by law.
5. Your rights
You have the right to:
- Access your data
- Correct your data
- Delete your data
- Restrict data processing
- Object to data processing
6. Cookies
Our website uses cookies to improve your browsing experience. You can control cookie usage in your browser settings.
7. RiteMark Product
RiteMark is a free, open-source Markdown editor for macOS. Unlike our training services, RiteMark operates on a "local-first" principle.
What RiteMark Does NOT Collect
RiteMark collects no data about you. There are no user accounts, authentication, analytics, or tracking in the application. Productory cannot access or process your data in any way. In the future, we may add anonymous telemetry to improve the product, but this will be optional and require your consent.
How RiteMark Processes Data
Voice Dictation (100% Local)
Voice dictation uses the whisper.cpp model, which runs entirely on your Mac. Your voice never goes to any server – it stays on your device. The model is stored in the ~/.ritemark/models/ folder.
Document Search and AI Assistant (Partial Cloud Processing)
When you use document search or AI assistant, your text is sent to OpenAI API for processing. This only happens when you actively use these features. The search index is stored locally on your Mac (~/.ritemark/rag-index.json). Your Markdown files always stay on your computer – they are not uploaded or copied anywhere.
Your Control
You decide what text to share with AI (through your questions and commands). You can use RiteMark completely without AI features (as a pure Markdown editor). Your files always stay on your Mac. Choose your own sync service (Dropbox, iCloud, etc.) – RiteMark does not interfere with that.
OpenAI's Role
When you use AI features, OpenAI processes your data according to their policies. You must add your own OpenAI API key, which means you are the data controller and OpenAI's terms and privacy policy apply to you. Productory does not control or see data that you send to OpenAI.
References:
• OpenAI Privacy Policy: openai.com/policies/privacy-policy
• OpenAI API Terms: openai.com/policies/terms-of-use
Your Files, Your Data
All your Markdown files stay on your Mac. RiteMark does not upload, store, or back up your files. You are responsible for backups and data security. We recommend using Time Machine or another backup solution.
8. Contact
If you have any questions about this privacy policy, please contact us:
Productory Services OÜ
Email: info@productory.eu
Phone: +372 520 1443